Frequently asked questions
When will I get my order?
We work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
See our full Shipping Policy
What is the return policy?
Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right.
To start your return, email: hi@nokeish.com
See Full Return Policy
If this is a "Local Brand", why aren't you using a local print shop and fulfilling orders locally?
In the future, we plan to use local print shops for local markets and events. Right now, we are a small team living in a small place after a major surgery. That means we don't have space to hold a physical inventory and we physically cannot set up a vendor booth.
TL;DR: As we grow (and recover), we plan to utilize local print shops for our for local markets and events and wholesale partners!
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Where are your products manufactured?
Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.
As we grow, we plan to expand our USA-made and carbon-neutral options. Thanks for your patience!
Why is my order arriving in multiple shipments?
If you ordered multiple items, they may ship separately depending on which facility fulfills each product. When this happens, you'll see separate shipping charges on your receipt: One per shipment. This is normal for print-on-demand orders and reflects the actual cost of getting each item to you fresh from production.
You'll receive a tracking number for each shipment so you can follow everything along the way. We know this isn't ideal and hope to make this process less wasteful when we can print locally.
The good news is, shipping is FREE (up to $20) for orders over $75.
Can I find NOKEiSH in local shops?
Fingers crossed this is coming soon! If you're a retailer interested in wholesaling NOKEiSH goods, please reach out to us at: hi@nokeish.com
Can I find NOKEiSH at local markets or events?
Soon! Due to mobility challenges, we are unable to attend local markets for now. We hope to see you in person around holiday time!
Stay tuned on whereabouts by signing up for our newsletter!
How do you give back to the community?
Giving back to our community is of the utmost importance to us. We believe money-in FROM the community should = money-out INTO the community.
We are currently raising money from merchanise sold from on our GIVE BACK SERIES. Every quarter, we plan to make a donation to the non-profit listed in the product description.
New designs and benefactor organizations will be added regularly!
Is this AI?
Nope! We've got 20 years of experience in small business management, marketing, branding, and design. We eat AI Slop for breakfast.
